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Privacy Policy
Effective Date: January 1, 2025
1. Information We Collect
When you interact with TankSafe®, we may collect the following information:
- Business Information: Company name, contact person, job title, business email, phone number, and location of operations.
- Order Information: Product interests, quantity requirements, and shipping preferences.
- Uploaded Documents: RFQs, tenders, or technical specifications related to your request.
- Technical Data: IP address, browser type, device information, and website usage data (for analytics and fraud prevention).
2. How We Use Your Information
We process your information strictly for legitimate business purposes, such as:
- Preparing and delivering accurate quotations. – Supporting customer service and after-sales communication.
- Fulfilling orders for TankSafe® fuel tank protection products.
- Improving website performance and user experience.
- Complying with contracts, audits, and legal obligations. – Sending important service updates (with your consent).
We never sell, rent, or trade your data to third parties.
3. Sharing Your Information
Your information may only be shared with:
- Authorized TankSafe® distributors and partners to fulfill your request.
- Trusted service providers (IT support, shipping agents, CRM platforms) operating under confidentiality agreements.
- Legal and regulatory authorities if required by law.
4. Data Security
We safeguard your data using advanced security measures, including:
- SSL encryption across our website. Firewalls and intrusion monitoring.
- Restricted access, limited only to authorised personnel. While no system can guarantee 100% protection, we continuously enhance our security to minimise risks.
5. Data Retention
We retain your data only as long as necessary to:
- Process quotations and complete transactions.
- Fulfill legal or regulatory requirements.
- Resolve disputes and maintain compliance records. After this period, data is securely erased.
6. Your Rights
Depending on your jurisdiction, you have the right to:
- Access the information we hold about you.
- Request corrections or updates. – Request data deletion, subject to legal obligations.
- Withdraw consent for marketing communications.
- Object to certain types of processing. To exercise these rights, contact us directly (see Section 9).
7. International Data Transfers
As TankSafe® Kuwait operates across the GCC, Middle East, and Africa, your information may be transferred internationally.
We ensure compliance with applicable data protection laws for all such transfers.
8. Cookies & Tracking
We use cookies to:
- Enhance website navigation and user experience.
- Analyze website traffic for SEO and performance improvements.
- Deliver relevant information for fleet operators and business buyers. You may disable cookies in your browser, but some features may not function properly.
9. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact: Apex Technology Marketing & Trading Co. W.L.L. Official Distributor of TankSafe® 📍 Kuwait City, Kuwait 📧 info@tanksafekuwait.com 📞 +965 66508585
10. Updates to this Privacy Policy
Frequently Asked Questions (FAQ)
We collect information only to prepare quotations, fulfill orders, and provide ongoing support to fleet operators, truck owners, and logistics companies. This Privacy Policy ensures your data is handled lawfully and transparently.
Yes. We use SSL encryption, secure hosting, firewalls, and strict role-based access controls. We regularly review our safeguards to reduce risk and protect your information.
No. We never sell, rent, or trade your data. Information is shared only with authorized partners or service providers necessary to deliver our products and services.
We retain data only as long as needed for quotations, transactions, compliance, and dispute resolution. After that, we delete it securely.
Absolutely. You can request deletion at any time, subject to legal or contractual obligations. Contact us to submit your request.
Business/contact details, order and shipment preferences, documents you upload (RFQs, tenders, specs), and basic technical data (IP, device, browser) for security and analytics.
We use cookies to improve navigation, analytics, SEO performance, and content relevance. You can disable cookies in your browser, but some features may not function properly.
Yes, where required to serve customers across Kuwait, the GCC, the Middle East, and Africa. We handle all transfers in line with applicable data protection laws.
Email info@tanksafekuwait.com or call +965 66508585. We’ll verify your identity and respond within a reasonable timeframe.
We will update the effective date at the top of the Privacy Policy and publish changes on this page. Your continued use of our services indicates acceptance of the updated terms.